Contact Us

Got a question about one of our reviews, spotted something that needs correcting, or want to share your own experience with an Australian online casino? We're glad to hear from you. Use the details below to reach the team behind Online Casinos.

Get in Touch by Email

The quickest way to reach us is by email at [email protected]. We read every message and aim to reply within 48 hours on business days. If your enquiry is time-sensitive, mention that in your subject line and we'll do our best to prioritise it.

What We Can Help With

• Review accuracy — If you believe information in one of our casino or pokies reviews is out of date or incorrect, please let us know. Include the page name and the specific detail in question.
• Editorial enquiries — Questions about how we research and rank casinos, our rating methodology, or how we assess bonuses and payment methods.
• Reader experiences — If you've played at one of the casinos we cover and want to share what you found, we genuinely value that. It helps us keep our assessments grounded in real player feedback.
• Partnership or advertising — If you represent a casino brand or affiliate network and want to discuss commercial arrangements, email us with the subject line "Partnership Enquiry". Note that commercial relationships do not influence editorial rankings.
• Responsible gambling concerns — If you or someone you know needs support, please visit our responsible gambling page for Australian support services and self-exclusion tools. For immediate help, contact Gambling Help Online on 1800 858 858.

About This Site

Online Casinos is an independent comparison and review site for Australian players. We research offshore casino platforms available to adults in Australia, covering online pokies, table games, live dealer rooms, bonuses, payment methods and licensing. Our editorial team is not affiliated with any of the casinos we review, and our rankings are based on assessed criteria rather than commercial arrangements.

You can read more about who we are and how we work on our About Us page, and our Terms and Conditions set out the basis on which we publish this information.

Feedback on Our Reviews

Our pokies and casino reviews are updated regularly, but the online gambling landscape moves quickly — bonuses change, new games launch, and payment options shift. If you notice something that no longer matches your experience, a short email with the details is genuinely useful. We'll verify and update accordingly.

We don't publish reader comments on the site, but your feedback directly shapes how we write and revise our content. That includes bonus terms, withdrawal conditions, customer support availability and anything else that affects real players in Australia.

A Note on Editorial Independence

This site may earn commission when readers visit a casino through our links. That commercial arrangement does not determine which casinos we feature, how we rank them, or what we say about them. If you have a concern about how a specific casino is presented on this site, we take those messages seriously and will review the relevant content.